NO CASH PAYMENTS AS OF JAN 1ST 2018
Customers who do not have a bank account and/or bank card have until March 1st, 2018 to arrange this as after this period the no cash policy at SZV will be strictly enforced. Banking details and instructions can be found on HERE and at all customer service desks at the office.
“The decision to remove cash handling at our offices is a result of many factors, including; improving efficiency in controls and transaction processing. The amount of cash customers who will be influenced by this change is very manageable as the biggest group impacted are the registered employers. Many of which already pay via online bank transfer, an option we highly stimulate. The amount of cash payments received are very few and through engagement with our stakeholders, we see this change to be a positive one for all.” Elton Felisie – Chief Financial Officer of SZV
Payments received by SZV vary and mainly include the payment of ZV/OV and AOV/AWW premiums by employers. Earlier this year SZV launched its Online Employer Portal which allows registered employers the option to submit their ZV/OV declarations online; eliminating the need to visit the office to submit monthly declaration and payment. There are very few cases where insured employees or pensioners are encountered with payments to SZV. For this group, payment to SZV may include the replacement fee for a lost or stolen medical insurance card. This replacement fee can then be best paid with a Maestro card at the office. Persons without a bank account and/or bank card are encouraged to arrange these before March 1st, 2018.
Questions about this change can be directed to firstname.lastname@example.org, 546-6782, SZV Facebook page or visit our customer service desks at our offices. Employers may visit the Employers desk directly in Building 1, Level 1.