SZV HOSTS FACEBOOK LIVE PRESS CONFERENCE ON MEDICAL REFERRALS ABROAD

The topic of the press conference will be the rights and duties of patients and companions when on medical referrals abroad. SZV aims to better inform the public on the medical referrals abroad policy for its customers. Interested persons can visit the public Facebook page of SZV, search for ‘Social & Health Insurances SZV’ on Facebook, or click on the Facebook icon on the website www.szv.sx to view the live recording.

The highlight of the press conference will be the rights of patients and companions and the do’s and don’ts when being referred abroad via SZV for medical treatment. Several corresponding topics will also be presented, including the medical referrals abroad service of SZV in general, the role of the referring physician or specialist, customer service and the complaints procedure.

General information regarding the medical referrals abroad policy and procedures can be found on the website of SZV www.szv.sx. Via the website, persons can also inquire on the status of their individual requests and related matters such as online upload of documents that need to be submitted. By making these options available online, customers locally and abroad may have easier contact to SZV, reducing the need to call or visit the office. Patients are reminded that the status of their request and pending actions can also be obtained via their referring physician. 

At a later date, the press conference recording will be available on the website of SZV, including a downloadable presentation of the content shared. Customers are encouraged to watch live on Tuesday July 10^th at 10:30 am and share this opportunity to those interested.