Emergency requests

In emergency cases, your request for registration or a card renewal can be handled without an appointment.

Your emergency will only be handled, if you qualify for the (ZV) Sickness Insurance, your personal and work data are up to date, your ZV insurance card has expired and you can prove that you have:

• A prescription for a chronic medication;
• An urgent lab request;
• An urgent referral from your treating medical specialist with proof of a scheduled appointment at the referred medical institution;
• A medical emergency to be decided upon by the attending Control Doctor of SZV.
  
  

Who

An ZV insured person, whose personal and work data are up to date, whose ZV insurance card has expired and who can prove that they have:

• A prescription for a chronic medication;
• An urgent lab request;
• An urgent referral from their treating medical specialist with proof of an scheduled appointment at the referred medical institution;
• A medical emergency to be decided upon by the attending SZV control doctor.
  
  

Procedure

The standard procedure for a regular registration or card renewal will be followed.

What to bring

The documentation to bring will correspond with the regular registration or card renewal process.

FAQ’s

Can someone else complete the procedure on my behalf?

In emergency cases, exceptions can be made but this must be consulted with and approved by SZV beforehand.