Request Doctor change

Twice (2) a year in March and September, a ZV insured person has the possibility to change the general practitioner (GP) mentioned on the ZV Insurance Card.

You will receive your new insurance card on the first working day in the month of April (if the request was made in the month of March) or on the first working day in the month of October (if the request was made in the month of September).

Only in exceptional cases, you can change your GP outside of the abovementioned time period.

Who

ZV insured persons who wants to change the GP that is currently registered at  SZV as their GP.

Procedure

1. During the months of March and September you can call, email or visit SZV with your request to change your GP. You can submit your request for change of your GP via our website at szv.sx
2. The SZV Employee & Insured desk will provide you with a mutation form general practitioner (GP) for you to properly and completely fill out and submit for processing.
3. You can then pick-up your insurance card on the first working day in the month of April or October. Just come by the SZV office as this happens on a first-come-first-serve basis. Make sure to have all the required documents with you.
   
   

What to bring

• A valid insurance card.
• A valid identification document. This can be: a valid Sint Maarten ID card, a valid driver’s license or, a valid passport.
• If applicable, a valid residency permit.
• The accurately and completely filled out mutation form GP.

Please note:

• If your employer did not accurately and completely fill out an employee mutation form for you, then your request for a change of the GP request cannot be processed. Please make sure that your employer fills out the employee mutation form accurately and completely.

FAQ’s

Can I be registered at more than one (1) general practitioner’s (GP) office?

No, this is not possible.

Can I visit another GP beside the GP listed on my insurance card?

No, that is not possible.

What to do if my GP stops working before the name change of GP’s period?

Another GP will officially replace your current registered GP. However, you will receive the option to either remain with the new GP or change to a preferred GP.

What to do if I saw a different GP because my GP was on holiday, sick leave etc.?

If you registered GP is absent, it is mandatory for him/her to appoint a replacement GP. You then visit this replacement GP instead of your registered GP.

Twice (2) a year in March and September, a ZV insured person has the possibility to change the general practitioner (GP) mentioned on the ZV Insurance Card.

You will receive your new insurance card on the first working day in the month of April (if the request was made in the month of March) or on the first working day in the month of October (if the request was made in the month of September).

Only in exceptional cases, you can change your GP outside of the abovementioned time period.