Office Locations

We aim to make your visit to our offices as hassle free as possible. All our offices are accessible to you by elevator or stairs. We also provide ample signage to guide you to your destination. Please see below a list of our various service departments and plan your visit accordingly. Please be aware of limited parking space when visiting and respect our handicap parking spaces by leaving these accessible to those who qualify.

CUSTOMER CARE
Our Customer Care department is located in Building 3 (nearest XEROX), level 1 (first floor).

Opening Hours:

Monday - Thursday: 7:30 a.m. - 3:30 p.m.
Friday: 7:30 a.m. - 3:00 p.m.


Visit our Customer Care department for;

  • General inquires
  • Appointment requests
  • Registration new company
  • Registration new employee
  • Mutation company/employee
  • Lost/Re-new SZV Insurance card
  • Feedback/Complaint
  • Baby declaration request
  • Employer confirmation rapports
  • Employee staff listing for the company
  • Employee individual printouts
  • Retrieval of Doctor Cards and Accident forms

REGISTRATION
Our Registration department is located in Building 3 (nearest XEROX), level 1 (first floor).

Visiting the Registration Department is done by appointment (except for senior citizens).
You can make an appointment via our website, by phone to +1 721 546-6782 or e-mail to info@szv.sx.

Employer desk 3 walk-in is 7.30 a.m. - 12.30 p.m. and from 1.30 p.m. - 3.30 p.m. Friday afternoon CLOSED.
Company registration is by appointment only!

LABOR & HEALTH
Our Labor & Health department is located in Building 3 (nearest XEROX), level 1 (first floor).

Opening hours:
‘Walk-in’ Inspection for inability/unfit to work: Registration from 7:00 a.m. -10:00 a.m.
Physician/Medical officer consult hours 8:00 a.m.-11:00 a.m.
Consultation by appointment 11:30 a.m. -12:30 p.m.
(Appointments are made (if necessary) after an initial walk-in inspection).
Appointments for employment check-ups and other concerns from 2:00 p.m. -3:30 p.m. 

MEDICAL REFERRALS
Our Medical Referral department is located in Building 3 (nearest XEROX), level 1 (first floor).

For questions regarding medical referrals we kindly request that you first report to our Customer Care officer who will
assist in processing your request/question. If necessary, you will directed to a medical officer who will assist you further.
 

MEDICAL EXPENSES
Our Medical Expenses department is located in Building 3 (nearest XEROX), level 2 (second floor).

Opening hours:
Monday - Thursday: 7: 30 a.m. - 3:30 p.m.
Friday: 7: 30 a.m. - 3: 00 p.m. 

No appointment is required to visit the Medical Expenses department.
Your medical reimbursement request may be submitted to this department.

LEVY & COLLECTIONS
Our Levy & Collections department is located in Building 1, level 2 (second floor).

Opening hours:
Monday - Thursday: 7: 30 a.m. - 3:30 p.m.
Friday: 7: 30 a.m. - 3: 00 p.m.

No appointment is required to visit the Levy & Collections department.


PENSION
Our Pension & Cessantia department is located in Building 1, level 1 (first floor).

Opening hours:
Monday - Thursday: 7: 30 a.m. - 3:30 p.m.
Friday: 7: 30 a.m. - 3: 00 p.m.

No appointment is required to visit the Pension department. 
Your AOV/AWW, Cessantia & Funeral grant request may be submitted to this department.

FINANCE (CASHIER)
Our Finance (cashier) officer is located in Building 1, level 1 (first floor).


Opening hours:
Monday - Thursday: 7: 30 a.m. - 3:30 p.m.
Friday: 7: 30 a.m. - 3: 00 p.m.

No appointment is required to visit the cashier.
You premium payments may be done here.

Social & Health Insurances SZV © 2017